International Banking Voice Process AML/KYC/Sanctions
Experience Required:
Minimum 18 months of international banking experience in a voice process
Process:
International Banking Voice Support
Key Skills:
- AML (Anti-Money Laundering)
- KYC (Know Your Customer)
- Sanctions Screening
- PEP (Politically Exposed Persons)
- Strong customer handling in a voice environment
Language Requirement:
- English Voice Proficiency C1 Level (Proficient)
- Excellent verbal communication and comprehension skills
Job Responsibilities:
- Handle inbound/outbound calls related to international banking compliance
- Perform AML, KYC, sanctions, and PEP checks as per global regulations
- Review customer profiles and transactions for risk assessment
- Identify and escalate suspicious activities in line with compliance policies
- Maintain accurate documentation and adhere to regulatory guidelines
- Ensure high-quality customer interaction and compliance accuracy
Shift & Work Details:
- 24/7 Rotational Shifts
- 5 Days Working / 2 Days Rotational Off
- Work From Office only
Additional Requirements:
- Strong analytical and decision-making skills
- Ability to work in a fast-paced, compliance-driven environment
- Willingness to work rotational shifts, including nights
- Immediate to short notice joiners preferred
