TP is hiring for fresher. We have excellent opportunity for fresher (Graduate/ Undergraduate)
Job Title: Chat Support Executive / Chat Support Representative
Job Summary:
We're looking for a customer-focused Chat Support Representative to assist customers through live chat and messaging platforms. The ideal candidate communicates clearly, solves problems efficiently, and delivers a positive customer experiencewithout phone calls.
Key Responsibilities:
- Respond to customer inquiries via live chat in a timely and professional manner
- Resolve product, service, or account-related issues accurately
- Provide clear information about products, services, and policies
- Escalate complex issues to the appropriate team when needed
- Maintain detailed and accurate chat records
- Meet response time, quality, and customer satisfaction targets
- Follow company guidelines and data privacy standards
Required Skills & Qualifications:
- Excellent written communication skills
- Strong problem-solving and multitasking abilities
- Basic computer skills and familiarity with chat tools/CRM systems
- Customer-oriented mindset with attention to detail
- Ability to work in shifts (if applicable)
Preferred Qualifications:
- Previous experience in chat or customer support
- Experience with CRM or ticketing systems
- Typing speed of XX WPM (if required)
Benefits (optional):
- Competitive salary
- Performance incentives
- Training and career growth opportunities
- Work-from-home / hybrid options (if applicable)
If you want, I can:
- Make it shorter (for LinkedIn/Indeed)
- Customize it for BPO / e-commerce / SaaS
- Adjust for freshers vs experienced
- Rewrite it in a more casual or corporate tone
Interested Candidate please share your [Confidential Information]
Contact NO-8009942815
