Customer Service Representative
Customer Service Representative
sagility- Posted 2 months ago
- Over 50 applicants have applied
Job Description
We are hiring Customer Support Executives for a leading Healthcare Process. This is an excellent opportunity for freshers and early-career professionals looking to build a rewarding career in customer service.
Key Responsibilities
- Handle customer queries via phone related to healthcare claims, policies, benefits, and services.
- Provide accurate information and timely resolutions to customers.
- Maintain a high level of professionalism and empathy during customer interactions.
- Escalate complex issues to the relevant teams when necessary.
- Ensure customer satisfaction by delivering exceptional service.
- Accurately document customer interactions and follow-up actions.
Requirements
- Excellent verbal and written communication skills.
- 12th & above can apply for this role.
- Strong customer service orientation and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Flexible to work in night shifts.
- Ability to work in a fast-paced environment.
- Freshers and candidates with customer service experience are encouraged to apply.
Perks & Benefits
- Fixed Saturday & Sunday Off
- 2-Way Cab Facility upto 20kms
- Daily night shift allowance
- Full Health Insurance Coverage
- Competitive Salary Package
- Professional Training & Development
- Career Growth Opportunities
- Supportive and Inclusive Work Environment
Interested candidates can call us on 996408000 / 9110657487 or WhatsApp your CV to us.
More Info
About Company
Skills:
Basic Computer Knowledge, Ability to work in rotational shifts including night shifts, Customer-focused attitude, Good listening and problem-solving skills, Strong verbal communication
Skills:
Mortgage or loan servicing experience, Problem-solving skills, Customer service, Call Center experience, Excellent English communication skills
Skills:
Call center software, Written communication skills, Customer service and support skills, Crm Systems, Basic office applications
Skills:
Typing Skills, Crm Systems, Basic Computer Knowledge
Skills:
Microsoft Office, customer service, erp systems, order processing, Teamwork, Data Entry, process improvement, Documentation, Adaptability, Problem Solving, shipment tracking, Crm Systems, quotation management