Customer Service Representative

Greetings from Teleperformance,

We are conducting a virtual interview round between, 12 pm to 3:30 PM

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/454009374488777p=Q9IdnTMw7asV0XdHiO

Meeting ID: 454 009 374 488 777

Passcode: qa9Fg2nE

JD: CSA - WFH.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

0 - 3 years of relevant work experience

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

Position: Customer Support Executive – BPO

Work Mode: Work From Home

Job Responsibilities:

Handle customer queries through calls, emails, or chat.

Provide accurate information and resolve customer issues.

Maintain customer satisfaction and follow process guidelines.

Meet daily performance and quality targets.

Eligibility Criteria:

Good communication skills.

Basic computer knowledge and typing skills.

Ability to work independently from home.

Work From Home Requirements:

Desktop or laptop with a minimum Intel Core i5 processor.

Stable high-speed internet connection.

Updated web browser (Google Chrome recommended).

Quiet workspace with minimal background noise.

System Requirements:

1. 8 GG RAM or more
2. Windows 10 or above
3. Internet speed 30 Mbps or more
4. Functional Web Camera
5. USB Headset

Regards,

Yamanur K