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Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service

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  • Posted 6 hours ago
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Job Description

Grade-E0

Role- Customer Service Representative

Job Description

  • Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
  • Following up on cases and get it closed within defined TAT
  • Liaise with Department in resolving the cases.

Requirements :

  • Has customer centricity (Keeps the Customer First) in all perspective
  • Has good communication skills (written and verbal)

More Info

About Company

Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.

Job ID: 137171985