Customer Service Representative

Role: Customer Support Executive

Experience: 0–2 Years

Location: Gurugram Sector- 32

Employment Type: Full-time

Job Responsibilities:

• Handle customer queries through calls and chat support professionally.
• Resolve customer concerns and provide accurate information.
• Maintain proper communication with customers to ensure a positive experience.
• Follow up with customers whenever required.
• Maintain records of customer interactions and updates.
• Coordinate with internal teams for issue resolution.

Requirements:

• 0–2 years of experience in customer support or a similar role.
• Good verbal and written communication skills.
• Comfortable handling both calls and chats.
• Basic computer knowledge and typing skills.
• Ability to manage customers professionally and patiently.
• Immediate joiners will be preferred.

Skills Required:

• Communication Skills
• Problem-Solving Ability
• Customer Handling
• Multitasking
• Team Coordination