Customer Service Representative
Livec Staffing Services Private Limited- Posted 12 hours ago
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Job Description
Job Title: International Voice Support Executive
Work Type: Full-time
Shift: 24×7 Rotational (including night shifts and weekends)
Key Responsibilities:
• Handle inbound and outbound international customer calls professionally.
• Resolve customer issues efficiently while maintaining high satisfaction.
• Communicate clearly and confidently in English across different accents and cultures.
• Document customer interactions accurately in the CRM system.
• Adhere to process guidelines, SLAs, and quality standards.
• Collaborate with internal teams to ensure prompt resolution of escalated issues.
Required Expertise & Skills:
• Minimum 1 year of proven experience in International Voice Support (mandatory).
• Excellent verbal and written communication skills in English.
• Ability to adapt to changing shifts and work in a 24×7 rotational environment.
Master OF Business Administration (M.B.A), PGDM, PGP, Master of Public Administration (MPA), Bachelor of Business Administration (B.B.A), Master of Library & Information Science (MLIS), Doctor of Business Administration (DBA), Post Graduate Programme in Management for Executives (PGPX)
More Info
About Company
Live Connections is a search agency that specializes in finding and placing professionals across all industrial sectors. With an extensive background in recruiting, we understand the pitfalls and frustrations of recruiting high-calibre individuals. We also understand the tensions and pressures that can frustrate a professional in his or her search for the right job. With a crack team of result-oriented professionals, we help connect the job-seeker and the Employer and make a match that satisfies both.
With our extensive experience in consulting and recruiting for the emerging enterprise, Live Connections is poised to bring the best solution to both sides of hiring - the job-seeker and the Employer
(Obstacles are what you see when you take your eyes off the goal)
