Customer Service Representative

Job Title:Customer Service Representative

Company:Concept

Job Type:Work From Home | Full-Time

Number of Openings:25

Salary:3 LPA 5 LPA

Working Days:5 Days per Week

About the Opportunity

Job Nexus India is hiring for its client, Concept, for the role of Customer Service Representative. This role is suitable for candidates interested in customer support, communication, and language-related services, where strong communication and interpretation skills are essential.

Role Overview

As a Customer Service Representative, you will assist customers by providing support, handling queries, and ensuring clear communication between stakeholders. The role requires strong language skills, professionalism, and the ability to handle sensitive information responsibly.

Key Responsibilities

• Provide customer support and assist users with queries or concerns
• Interpret and communicate information clearly and accurately
• Support translation or language-related tasks when required
• Maintain professional communication with customers and internal teams
• Ensure confidentiality when handling sensitive information
• Document customer interactions and maintain records when required
• Use Microsoft Office and related tools to manage reports and communication

Eligibility

• Freshers are eligible to apply

Required Skills

• Excellent communication skills (written and verbal)
• Strong interpreting and cultural mediation abilities
• Experience or interest in interpretation, translation, or language-related fields
• Ability to maintain confidentiality and professionalism
• Flexibility to work in different shifts
• Proficiency in Microsoft Office, Windows, and related software

Perks & Benefits

• Medical Insurance

About Job Nexus India

Job Nexus India is a staffing and recruitment firm that supports organizations by managing their hiring requirements. We partner with client companies to identify suitable candidates and facilitate a structured, transparent, and efficient recruitment process.