Job description:
- Handling a range of Non-voice, Back office Financial Processing Work of a UK Government Bank.
- Staff do not have to talk to Atos Regional Business Unit or Clients in UK. They will interact with SMEs/TLs in Chennai.
- Staff will need to read and comprehend scanned documents of UK citizens, financial documents/letters from UK Attorneys, Courts, Legal certificates, Bank documents etc. and check online whitelisted sites for validation of customer identity and documents.
- Will require to adhere to Compliance, INFOSEC and audit requirements. NoMobile phone allowed in the Ops area.
- Candidate will report to a Team Leader
- Work progression flows (Way of working) from Simple, Medium to Complex levels.
Candidate Knowledge/Skills/Behaviors Expected
- Graduate with fair English skills (primarily reading and comprehension),
- Basic MS Office skills, Analytical and typing skills (important).
- Banking knowledge is desirable but not mandatory.
- Quality and productivity will be key performance indicators supported by displaying professionalism, initiative, and teamwork.
- Integrity is of prime importance especially as the process deals with finances. Work is strictly monitored at various levels.
- Candidate should be flexible to work in shifts and either site.
- Work environment is friendly and professional, with respect for all.
Total & Relevant experience
- Prior experience not mandatory. Fresher, or experienced but willing to work at starting level. (0-2 yrs)
- Graduate (Preferably from Arts, Commerce, Science or Computer Science).
Facilities
- Food (one snack and a meal) and Common route transport are currently provided, subject to company and account policy & practice.
Shift timing
- Apr-Oct (6.30 am -3.30 PM / 3.30 PM to 0.30 AM)
- Nov-Mar (7.30 to 4.30 PM / 4.30 PM to 1.30 AM)