Customer Service Representative

Responsibilities:

• Assist customers with travel-related queries via phone/email/chat for domestic airline services.
• Provide accurate information on bookings, cancellations, and flight updates.
• Ensure timely resolutions to enhance customer satisfaction.
• Adhere to process guidelines and quality standards.

Requirements:

• Qualification: Undergraduates or Graduates (Freshers can apply).
• Good communication skills in English and Hindi (verbal and written).
• Basic computer proficiency (MS Office, email handling).
• Age: 18-28 years preferred; ability to work in rotational shifts.
• Freshers with a positive attitude and eagerness to learn in the travel sector.

Salary & Benefits:

• Take Home Salary: 16,500 per month.
• Process Incentives: Up to 5,000 based on performance.
• Additional Perks: Free Flight Tickets after completing 6 months , One-sided Cab Facility.
• 6 days working with rotational shifts and offs.
• Growth opportunities in the aviation and travel industry.
• Supportive work culture with training provided.