Customer Service Representative

Job Summary:

Fusion3 is looking for a highly presentable, confident and well-spoken Client Servicing Executive who can represent the brand gracefully and manage client interactions with professionalism.

Candidates from air hostess, aviation, hospitality or similar institutes with excellent communication skills are highly preferred.

Key Responsibilities:

Handle client communication with clarity, confidence and warmth.

Coordinate with internal teams for event planning & execution.

Understand client requirements and ensure timely follow-ups.

Support in managing on-ground event activities when required.

Maintain documentation, reports and client briefs.

Build and maintain strong client relationships.

Represent Fusion3 professionally during meetings and events.

Be open to learning about events, experiences and industry operations.

Skills and Qualifications:

Excellent English communication (verbal & written).

Highly presentable, well-groomed and confident personality.

Polite, client-friendly behaviour with a positive attitude.

Ability to multitask and manage timelines.

Strong coordination and interpersonal skills.

Willingness to learn and grow in the event industry.

Ability to stay calm and composed during high-pressure situations (event days).

Basic MS Office or Google Workspace knowledge.

Preferred Background

Air Hostess / Cabin Crew Training Institute

Aviation or Hospitality Training

Event/Media/PR freshers with strong communication

Customer-facing or service-oriented experience (optional)

Why Join Fusion3

Exposure to top corporate events & experiential projects

Fast learning environment with creative freedom

Opportunity to grow into senior client servicing roles

Dynamic, energetic and friendly work culture