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Hucon Solutions India Private Limited

Customer Service Representative

1-6 Years
2.5 - 5.5 LPA
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  • Posted 25 days ago
  • Over 50 applicants
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Job Description

Job Description

Urgent Hiring for International Voice process

Min 1 Year of experience into international calling

Qualification:10+2/ 10+3/Graduates /PG

Location:Hyderabad - Knowledge city

Mode:Work From office

Job Summary: The International Voice Executive is responsible for managing high-value customer interactions via phone, ensuring the delivery of a superior customer experience, addressing technical queries, resolving issues, and providing tailored solutions. This role demands a high level of communication proficiency, adaptability, and cultural awareness, as well as the ability to work under pressure while maintaining customer satisfaction.

Roles & responsibilities:

Handle inbound and outbound calls from international clients, primarily focusing on high-priority customers.

Provide assistance with product or service inquiries and problem resolution.

Maintain professionalism and empathy, ensuring a positive customer experience.

Excellent communication skills are a basic requirement.

The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time.

An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints.

Flexible to work in Night shift (US timing)

Essential Duties and responsibilities:Process transactions within the shift, take the ownership of the work and work independently with minimum supervision

Other Benefits:

Medical Allowance-(5Lakhs - Yearly)

Shift allowance- 5500/- Night Shift Allowances

Cab facility*2-way Transport

Working Days *5 days working and 2 days off in a week.

Meal: Free Meal during the work.

Interested Candidates can share their resume on given mail and on contact number

HR name: P .Rohit

Contact : 6302538080

Mail id: [Confidential Information]

Spotlight
  • Cafeteria, Office cab/shuttle, Gifts on festivals, Free meal, Recreational activities

Bachelor Of Technology (B.Tech/B.E), Master of Accounting, Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Masters in Arts (M.A), Master of Planning (M.Plan), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Master OF Business Administration (M.B.A), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Arts (B.A), Master of Commerce (M.Com), Master of Law (M.L/L.L.M), Doctor of Audiology (AuD), Master of Education (M.Ed), Bachelor of Commerce (B.Com), Master of Liberal Arts (MLA/ALM), Doctor of Jurisprudence, Master of Music (MM/MMus), Bachelor of Business Administration (B.B.A), Bachelor Of Pharmacy (B.Pharm), Doctor of Ministry, Masters in Communications Disorders (MCD), Master of Fine Arts (MFA), Bachelor of Music Education (B.M.E.), Doctor of Psychology (Psy. D./D. Psych.), Master of Professional Accountancy (MPA), Bachelor of Social Work (B.S.W), MBBS, Doctor of Public Health (DrPH), Doctor of Musical Arts (DMA), Master of Tax Accounting, Master of Health Administration (MHA), Doctor of Science (DSc/ScD), Doctor of Veterinary Medicine (DVM), Bachelor of Music, Master of Health Science (MHSc), Master of Public Administration (MPA), Master of Real Estate Development, Master of Public Health (MPH), Bachelor of Education (B.Ed), Master of Pharmacy (M.Pharm), Master of Divinity, Masters of Architecture (M.Arch), Doctor of Education, Bachelor of Interdisciplinary Studies, Master of Natural Resources (MNR), Master of Library & Information Science (MLIS), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Master of Social Work (M.S.W), Master in Landscape Architecture, Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Optometry, Doctor of Pharmacy (PharmD), Master in Computer Application (M.C.A), Master of Library Science, Doctor of Nursing Practice (DNP), Doctor of Chiropractic (DC), Master of Technical & Professional Communication, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Doctor of Business Administration (DBA), Bachelor of Liberal Arts (BLA/ALB)

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Hucon Solutions is an Integrated HR Service Provider for all Corporates all over India. We are backed by a good ERP and enough experience in HR and related activities. Hucon Solutions was launched in April 2008, with an aim to grow into a one stop shop for all HR requirements for clients in India. It has helped generate career opportunities for more than a million individuals in India.

Job ID: 144112841