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EduMont Classes

Customer Service Representative

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  • Posted 29 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Skills & Qualifications

  • A bachelor's degree in any discipline (preferred).
  • Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly.
  • Proven track record of meeting or exceeding sales targets in a fast-paced environment.
  • Proficiency in CRM tools and MS Office applications.
  • A proactive attitude with the ability to thrive under pressure and adapt to changing priorities.

Responsibilities

  • Manage inbound and outbound sales calls while consistently following up with leads across multiple communication channels to maintain a strong sales pipeline.
  • Use a consultative sales approach to understand prospective students educational and career goals and recommend suitable courses or programs, while clearly addressing queries related to curriculum, fees, and enrollment processes.
  • Drive sales conversions by achieving or exceeding monthly enrollment targets through personalized engagement, effective communication, and strong closing techniques.
  • Maintain accurate and up-to-date records in the CRM system, track interactions, and generate regular sales performance reports to identify areas for improvement.
  • Collaborate closely with marketing and operations teams to optimize the sales funnel and provide actionable insights on customer behavior and preferences.
  • Bring strong communication and interpersonal skills, a proven sales track record, CRM and MS Office proficiency, and the ability to perform proactively in a fast-paced, target-driven environment.
  • Benefit from a competitive salary with performance-based incentives, clear growth opportunities, and the chance to work with a dynamic team in a rapidly growing education-focused organization.

If interested, Kindly share your reume at [Confidential Information] OR +919821003784

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About Company

Job ID: 140194593

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