Company Description
CruzenDigital is a leading Digital Marketing Agency based in India, specializing in a diverse range of services including SMM, SMO, E-commerce Marketing, Digital Marketing, Google Ads Management, YouTube Management, and Website Development. We help businesses achieve their goals through innovative strategies and cutting-edge technology.
Responsibilities:
- Respond to customer inquiries promptly and professionally
- Troubleshoot basic product or service issues
- Provide clear and helpful information to customers
- Document customer interactions and updates in our CRM system
- Collaborate with internal teams to resolve complex issues
- Maintain a high level of customer satisfaction
Requirements:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to stay calm and patient under pressure
- Experience in customer service or a related field (preferred)
- Comfortable using computers, CRM tools, and support software
- Strong attention to detail and organizational skills
Salary: upto 21k
