Customer Service Representative

Ayur AI is Hiring Customer Service Representative

Location: Siruseri, Chennai

Workplace type: Onsite

Employment Type: Full-time

Experience level: 0-3 years

Company: Ayur.AI

About Ayur.AI

Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored recommendations based on their unique body composition and lifestyle. We are looking for a Customer Representative to join our team and provide exceptional support to our users.

Job Responsibilities

Handle customer inquiries via chat, email, and phone.

Assist users in understanding and utilizing Ayur.AI's services effectively.

Provide personalized guidance based on Ayurveda principles.

Resolve customer complaints and escalate issues when necessary.

Maintain accurate records of customer interactions.

Collaborate with internal teams to improve user experience.

Gather customer feedback to enhance Ayur.AI's services.

Requirements

Bachelor's degree or equivalent experience in customer support.

Strong communication skills in English; additional languages are a plus.

Experience in customer service or support roles.

Interest in Ayurveda, health, and wellness (preferred but not required).

Basic technical skills to navigate support tools and platforms.

Strong problem-solving skills, patience, and the ability to handle customer concerns

effectively.

If you are interested, share your resume with [Confidential Information]