Customer Service (International Voice Process) Professional

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.

Key Responsibilities:

• Handle inbound and outbound calls from international customers.
• Address customer inquiries, complaints, and support issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Ensure customer satisfaction by providing effective solutions.
• Meet performance targets and adhere to quality standards.

Requirements:

• 2 months to 2 years of experience in a BPO or customer service role.
• Excellent verbal communication skills in English.
• Ability to work in a fast-paced environment and multitask effectively.
• Willingness to work in the Night shift.
• Positive attitude and customer-first approach.
• Mandatory Key Skills - Cold calling,Lead generation,sales Development,Outbound Marketing,CRM,Customer Service.