Customer Service - Gandhidham and Pune

LOCATION - Gandhidham and Pune

INDUSTRY - Freight Forwarding

RESPONSIBILITIES

Manage customer inquiries and provide accurate information regarding products and services.

Resolve customer complaints and issues in a timely and efficient manner.

Maintain detailed records of customer interactions and transactions.

Collaborate with other departments to enhance customer satisfaction and improve service delivery.

Conduct follow-up calls or emails to ensure customer satisfaction after service is provided.