We are looking for dynamic and customer-focused professionals for our International Voice Process team. If you have excellent communication skills and enjoy solving customer queries, this opportunity is for you.
Key Responsibilities
- Handle inbound/outbound international customer calls
- Resolve customer queries professionally and efficiently
- Maintain high customer satisfaction scores
- Document call details accurately in CRM systems
- Follow company quality and compliance guidelines
Requirements
- Excellent English communication skills (verbal & written)
- Ability to work in night / rotational shifts
- Basic computer knowledge
- Prior international BPO experience (preferred but not mandatory)
- Freshers with strong communication skills can apply
