Customer Service Executive

Location: 91springboard, New Delhi

Nearest Metro Station: Mohan Estate

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives. The ideal candidate should have excellent communication skills, a positive attitude, and a strong customer-service mindset.

Key Responsibilities

• Handle customer queries and provide appropriate solutions.
• Communicate with customers professionally through calls and other communication channels.
• Understand customer requirements and resolve their concerns effectively.
• Maintain a high level of customer satisfaction.
• Follow established processes and guidelines while handling customer interactions.
• Maintain accurate records of customer interactions and information.
• Work collaboratively with team members to achieve service goals.

Eligibility & Skills

• Freshers are welcome to apply.
• Excellent English communication skills are required.
• Good interpersonal and customer-handling skills.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced customer service environment.

Job Type

Full-time | On-site