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KS Bakers

Customer Service Attendant

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  • Posted 20 hours ago
  • Be among the first 10 applicants
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Job Description

Responsibilities

  • Greeting Customers: Welcome customers with a warm and friendly greeting as they enter the Outlet.
  • Order Taking: Accurately and efficiently take customer orders, either in person or over the phone.
  • Menu Knowledge: Be knowledgeable about the menu offerings, including specials, ingredients, and allergens, to assist customers in making informed choices.
  • Upselling: Suggest additional items or combo meals to customers to increase sales.
  • Cash Handling: Handle cash transactions and process electronic payments accurately.
  • Food Preparation Assistance: Help the kitchen staff with basic food preparation tasks, such as assembling orders and packaging food.
  • Order Accuracy: Double-check orders before serving to ensure accuracy and completeness.
  • Customer Inquiries: Address customer inquiries, concerns, and complaints in a professional and courteous manner.
  • Cleanliness Maintenance: Ensure the dining area, counter, and serving stations are kept clean and organised at all times.
  • Hygiene Adherence: Follow food safety and hygiene standards to maintain a clean and safe environment.
  • Stock Monitoring: Keep track of inventory levels and notify the supervisor when supplies need replenishment.
  • Customer Feedback: Encourage customers to provide feedback and reviews on their experience.

This job was posted by Dammala Chakradhar from KS Bakers.

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About Company

Job ID: 144455155