Customer Service Assistant (0-3 years Experience)

Galleon Consultants, founded in 2016, is a global management consulting firm specializing in services such as Executive Search, Legal and Financial Services, Marketing and Automation, and Market Research. Operating across Australia, USA, Canada, Philippines, UK, and India, we provide innovative solutions that drive growth, efficiency, and competitive advantage. Renowned for our 360 approach to consulting, we seamlessly integrate recruitment, legal guidance, financial strategy, and business intelligence. Our commitment to excellence positions us as a trusted partner for businesses aiming to excel in a dynamic global environment.

This is a full-time remote role for a Customer Service Assistant with 0-3 years of experience. The role involves supporting and resolving customer queries, ensuring high levels of customer satisfaction, and maintaining seamless communication with clients. The Customer Service Assistant will also collaborate with internal teams to address customer needs efficiently and provide feedback to improve service operations.

• Strong Interpersonal Skills and the ability to build relationships effectively
• Proficiency in Customer Service and Customer Support practices
• Commitment to delivering excellent Customer Satisfaction
• Outstanding Communication skills, both verbal and written
• Problem-solving abilities and attention to detail
• Capability to work independently in a remote setting
• Previous experience in customer-facing roles is an advantage
• Bachelor's degree or equivalent in any field is preferred but not mandatory