Skill required: Language Translation - Customer Service
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:4 to 5 years
Language - Ability:Spanish - Advanced
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do NA Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for Any bachelor's degree, ideally in Business, Supply Chain, Finance, or related field Spanish at level C1 Experience Required: 45 years 1) Proficiency in MS Excel, PowerPoint, and reporting tools like Power BI. 2) Ability to work independently and manage multiple priorities.
- 1) Excellent verbal and written communication skills to interact with suppliers and internal stakeholders. 2) Ability to work cross-functionally in a fast-paced environment. 3) Excellent stakeholder management skills Roles and Responsibilities: 1) Experience in Procurement Operations - Validating Purchase Requisitions for completeness and compliance as per clients guidelines. 2) Ability to collaborate with suppliers and / or stakeholders for required information. 3) Experience in PO creation and dispatch of PO to accurate recipient. 4) Prepare weekly reports and dashboards to track procurement performance. 5) Escalate promptly to the appropriate client stakeholder where intervention is needed.
