Customer Service Agent

• We are looking for a customer service representative who is excited to work from home (100% remote), who will receive inbound and outbound calls, solve inquiries

• As CSR you must be great and confident on the phone in order to answer concerns, gather info, and be able to clarify any questions
• For this, you must be able to work under pressure, handle stress and follow directions, being able to always reach the numbers

Duties and Responsibilities:

• Manage several amount of inbound/outbound calls in a professional manner.
• Identify people needs, clarify information, research issues and provide solutions.
• Gather and recollect information from the interested people in order to follow the flow of our process.

Qualifications:

• Fluent in English
• Available 40 hours per week starting immediately
• Experience in an outbound call center, inside sales experience, or related sales experience
• Adaptable and flexible, demonstrating abilities to work with process and information changes
• Ability to work independently or as an active member of a team