Customer Relationship Management Executive

About Us

Store My Goods is India's favourite tech-enabled storage and relocation company, helping individuals and businesses make space for the bigger things in life. With secure, flexible storage and smooth relocation services across major cities, we're building India's most trusted space management brand.

As seen on Shark Tank India Season 1

Know more about Store My Goods here: https://linktr.ee/storemygoods

Role Overview

We are looking for a CRM Executive with 3–4 years of experience who can manage customer relationships, handle queries, and ensure smooth communication. The role requires good coordination skills and attention to detail.

Key Responsibilities

* Handle customer queries through calls, emails, and messages

* Maintain and update customer data in CRM system

* Ensure timely follow-ups and proper communication

* Coordinate with sales, operations, and support teams

* Track customer feedback and help improve service quality

* Support retention and reduce customer churn

Requirements

* 3–4 years of experience in CRM or customer support roles

* Good communication and problem-solving skills

* Basic knowledge of CRM tools (Zoho preferred)

* Ability to handle multiple tasks and work in a fast-paced environment

What We Offer

* Competitive salary with incentives

* Growth opportunities in a fast-growing company

* Friendly and supportive work environment

How to Apply

Apply here on Linkedin or click on https://storemygoods.com/careers

Equal Opportunity Statement

Store My Goods is an equal opportunity employer. We do not discriminate based on gender, religion, caste, age, disability, or background. We believe in creating a fair and inclusive workplace for everyone.