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philodesign technologies inc

Customer Relationship Management Business Analyst

7-10 Years
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Job Description

Salesforce Business Analyst Data Analytics (Snowflake & Tableau)

Location: India

Work Mode: Remote

Experience: 710 Years

Employment Type: Contract

Job Summary

We are looking for a highly skilled Salesforce Business Analyst with strong Data Analytics expertise to bridge business needs with data-driven solutions. The ideal candidate should have hands-on experience in Salesforce (Sales/Service Cloud), Snowflake Data Warehousing, and Tableau Reporting, along with strong data modeling capabilities.

Key Responsibilities

  • Gather, analyze, and document business requirements for Salesforce and analytics solutions
  • Work closely with stakeholders to translate business needs into functional specifications and data requirements
  • Design and optimize data models, reference tables, and data relationships
  • Collaborate with data engineering teams for Snowflake data warehouse design and implementation
  • Create insightful dashboards and reports using Tableau for business decision-making
  • Perform data analysis, data validation, and data quality checks
  • Support Salesforce enhancements (Sales Cloud / Service Cloud) from a BA perspective
  • Work with cross-functional teams including Developers, QA, and Product Owners
  • Ensure alignment between Salesforce data and downstream analytics platforms
  • Drive UAT, documentation, and stakeholder communication

Required Skills

  • Strong experience as a Business Analyst in Salesforce ecosystem
  • Hands-on experience with Salesforce (Sales Cloud / Service Cloud)
  • Good understanding of data warehousing concepts (Snowflake preferred)
  • Strong knowledge of data modeling, schema design, and reference data management
  • Experience in Tableau dashboard creation and data visualization
  • Proficiency in SQL for data analysis
  • Experience in requirement gathering, BRD/FRD documentation, and UAT support
  • Strong analytical and problem-solving skills

Preferred Skills

  • Salesforce certifications (Admin / BA / Platform App Builder)
  • Experience working in Agile/Scrum environments
  • Exposure to ETL tools or data pipelines
  • Understanding of data governance and data quality frameworks

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Job ID: 145334187