Customer Relationship Executive

This is a full-time on-site role for a Customer Relationship Executive at Virinchi Peoples Hospital, located in Hyderabad, Banjarahills.

The Customer Care Executive will be responsible for:

• Providing customer support
• Ensuring customer satisfaction
• Delivering excellent customer service
• Effective communication
• Driving sales

Experience: 1+ years

Note: Should be experienced in Hospital field calling, willing to do rotational shifts.

Qualifications

• Customer Support, Customer Satisfaction, and Customer Service skills
• Strong communication skills
• Sales skills
• Experience in managing customer relationships
• Ability to work effectively in a team
• Answering telephonic and e-mail inquiries in a timely manner
• Deferring queries to your line manager if you are unable to answer them
• Inbound and Outbound calls for patient's appointments