Description
We are looking for a motivated and customer-focused individual to join our team as a Customer Relationship Executive. This entry-level position is ideal for freshers who are eager to learn and grow in the field of customer service.
Responsibilities
- Manage customer inquiries and provide prompt assistance
- Build and maintain strong customer relationships
- Respond to customer complaints and provide solutions
- Assist in the development of customer engagement strategies
- Prepare and maintain records of customer interactions
Skills and Qualifications
- Strong verbal and written communication skills
- Proficiency in customer relationship management (CRM) software
- Ability to work in a fast-paced environment
- Excellent problem-solving abilities
- Basic knowledge of sales principles and customer service practices
- Familiarity with data analysis and reporting tools
