Customer Relationship Executive

iFive Technology Pvt. Ltd. is a rapidly growing IT company specializing in Business Process Automation services, including consulting, development, and implementation for enterprises. Leveraging cutting-edge technologies like IIoT, AI, and ML, we deliver tailored ERP, HRMS, CRM, and mobile solutions to optimize workflows and improve operational efficiency. Serving both domestic and global markets, we cater to a wide range of industry verticals, empowering businesses of all sizes. Backed by a highly skilled and motivated team, we aim to deliver innovative and intelligent solutions that align with our core values of integrity, innovation, and customer satisfaction.

This is an internship role for a Customer Relationship Executive, based on-site in Chennai. The role involves managing and enhancing client relationships, improving customer satisfaction, addressing inquiries, and delivering outstanding support. Responsibilities include resolving client issues promptly, maintaining communication, and collaborating with internal teams to ensure customer needs are met effectively.

• Strong skills in Customer Satisfaction and Customer Service
• Proficiency in Business Relationship Management and Client Relations
• Excellent verbal and written Communication skills
• Ability to build rapport and maintain professional relationships with clients
• Effective problem-solving skills and attention to detail
• Ability to work in a dynamic and team-oriented environment
• Pursuing a degree in Business Administration, Management, or a related field (preferred)
• Familiarity with CRM tools or Business Process Automation systems is a plus