Customer Relationship Executive

Location: Rohini

Working Days: 6 days working

Key Responsibilities:

Collection from existing clients

Retention

Up-sell, Cross-sell experience

Proficient in English and Hindi language

B2C client handling

Interact with existing customers and make follow-up calls

Timely payment & collections from the customers

Interaction with customers via Emails & over the phone.

Proven experience as aCRMSr. Executive, Customer Success or Collection Specialist or Business Development role

Knowledge of billing procedures and collection techniques

Working knowledge of MS Office and databases

Excellent communication skills (written and oral)

Skilled in negotiation

Interested candidates can share their resume on: [Confidential Information] or call directly on: 9211307135