Search by job, company or skills

M

Customer Marketing - SAAS

Michael Page
Noida, India
4-7 Years
new job description bg glownew job description bg glownew job description bg svg
  • Posted 18 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Lead global customer advocacy and engagement programs
  • Drive high-impact customer campaigns that influence revenue

Job Description

  • Develop and scale global customer advocacy programs including user groups, referral programs, communities, and councils.
  • Identify and nurture customers for testimonials, case studies, success stories, and public references.
  • Design and execute highimpact customer marketing campaigns that drive adoption, engagement, and loyalty.
  • Plan and manage webinars, roundtables, workshops, and customer events.
  • Partner with Sales and Customer Success teams to influence retention, upsell, and crosssell opportunities.
  • Track metrics on advocacy, retention, expansion, and revenue contribution demonstrate ROI.
  • Act as the voice of the customer, channeling insights to Product, Marketing, and leadership.

The Successful Applicant

  • 4-7 years of experience in customer marketing, lifecycle marketing, advocacy, or related roles, ideally in SaaS or B2B tech.
  • Strong relationshipbuilding and crossfunctional collaboration skills across global teams.
  • Creative, strategic thinker with strong communication abilities and a passion for customer success.
  • Comfortable with analytics, ROI measurement, CRM and marketing automation tools, and community platforms.

What's on Offer

  • Ownership of global customer advocacy and engagement initiatives
  • High visibility and crossfunctional influence across Product, Sales, CS, and Marketing
  • Opportunity to build a thriving customer community and shape customerled growth
  • Creative autonomy in designing global campaigns and customer experiences

More Info

Job Type:
Permanent Job
Function:
Marketing
Employment Type:
Full time

About Company

Michael Page

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds&#x3B; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 144541947

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 18-03-2026 06:30:12 AM
Homejobs in NoidaCustomer Marketing - SAAS