Customer Management Representative

Company Description

Born in 2013, Counter Culture (CC) is not your average marketing agency. Founded by a team with over 15 years of experience in marketing, business consulting, events, and tech, we combine strategic brains with creative firepower to make brands unmissable. We specialize in scroll-stopping social media, ad campaigns that convert, and brand identities that spark obsession. Integrity, ownership, and exceptional client service are at the core of everything we do. At CC, we don't just do marketing we live it.

Role Description

This is a full-time hybrid role for a Customer Service and Sales Representative based in Kochi, with the flexibility to work from home for some tasks. The Customer Service Representative will be responsible for operational expansion and client management in India

Qualifications

• 5+ years of experience in Customer management
• Proficiency in ensuring Customer Satisfaction and enhancing Customer Experience
• Excellent communication and interpersonal skills
• Proven sales and management track record
• Expeince in food industry sales