Customer Handling

UK Chat Process

Location: Malad, Mumbai

Salary: Upto ₹25,000 per month

Job Summary:

We are hiring Customer Service Executives for a UK-based chat support process. The role involves handling customer queries through chat, ensuring prompt resolution, and delivering a high standard of customer satisfaction.

Key Responsibilities:

* Handle customer interactions via chat in a professional and timely manner

* Resolve customer queries, complaints, and requests effectively

* Provide accurate information about products and services

* Maintain quality and productivity benchmarks

* Document customer interactions in CRM systems

Eligibility Criteria:

* Graduate freshers or Undergraduate with 2 years of relevant experience

* Excellent written communication skills in English

* Prior experience in chat or customer support preferred

* Basic knowledge of computers and typing skills

Key Skills:

* Strong written communication

* Customer handling and problem-solving ability

* Attention to detail and multitasking

Work Details:

* UK Shift (rotational/night shifts)

* 5 days working with 2 rotational offs

* Work from office (Malad location)

Perks & Benefits:

* Competitive salary up to ₹25,000

* Incentives based on performance

* Overtime allowance

Interested candidate share your cv

HR Sneha Raj

Email : [Confidential Information]

Number : 9955999976