Customer Coordinator

Company Description

Divine Prosperity Hub is led by Jitesh Gadhia, an NLP Master Practitioner, Life and Business Coach, Motivational Speaker, Outcome Mastery Coach, Author, and Corporate Trainer with over 19 years of experience. Having worked in 13+ countries and across all states in India, the organization focuses on enhancing lives by fostering growth in mindset, financial strategies, and transformative thinking. With a mission to add value across all age groups, Divine Prosperity Hub combines innovative techniques to drive positive personal and professional change.

Role Description

We are seeking a full-time Customer Coordinator to join our on-site team in Ahmedabad. The Customer Coordinator will be responsible for providing exceptional customer service and support, addressing inquiries, and resolving customer concerns. The role involves ensuring customer satisfaction, maintaining accurate customer records, and collaborating with other departments to enhance the overall customer experience.

Qualifications

• Strong Customer Service and Customer Support skills to address inquiries effectively and maintain positive client relationships
• Proven abilities in Communication and ensuring Customer Satisfaction through active listening and timely responses
• Analytical Skills to assess customer needs, solve problems, and identify opportunities for improvement
• Proficiency in basic technology tools for data management and communication
• Organizational skills and the ability to multitask in a fast-paced environment
• Previous experience in customer-facing roles is an advantage
• Bachelor's degree in Business Administration, Communication, or a related field is preferred