Job Description
Job Title: Customer Support Executive (International Process)
Location: Mohali | Chandigarh | Panchkula
Shift: Rotational / Night Shift (as per process)
Working Days: 5 Days Working
Job Overview
We are looking for enthusiastic and customer-focused individuals for the role of International Customer Support Executive . The candidate will be responsible for handling customer queries, providing resolutions, and ensuring a high level of customer satisfaction for global clients.
Key Responsibilities
Handle inbound/outbound customer interactions via calls, chat, or email
Resolve customer queries and complaints effectively
Maintain high standards of customer service and professionalism
Ensure accurate documentation of customer interactions
Follow company policies and quality standards
Meet individual and team performance targets
Eligibility Criteria
Graduate / Undergraduate (Any stream)
Excellent verbal and written communication skills in English
Basic computer knowledge
Freshers and experienced candidates can apply
Salary Benefits
20,000 33,000 CTC + Incentives
5 Days Working
Cab Facility
Growth Career Advancement Opportunities
Friendly Work Environment
Preferred Skills
Strong interpersonal and communication skills
Problem-solving attitude
Willingness to work in rotational/night shifts
Customer-centric approach
Interested candidates can apply or connect for more details
Contact: Aastha Sharma:+91 86993 88532
This job is provided by Shine.com
