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The Muthoot Group

CUSTOMER CARE OFFICER - TNS

Fresher
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  • Posted 3 months ago
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Job Description

Job Description :

Ensure CCE AOP for their terriorty is consistently achieved and all performance targets are met as required.

Ensure staffing is maintained at 100% at all times, avoiding any gaps that may impact operations.

Ensure CCE productivity of 20 Lacs per month.

Ensure daily min 100 connected call.

Ensure daily min 3 valid leads.

Ensure min 60% of CCE's acquisition is NCA makes sure timely closing the campaigns and ensure productivity.

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About Company

Muthoot Finance Ltd. is an Indian financial corporation and the largest gold loan NBFC in the country. In addition to financing gold transactions, the company offers foreign exchange services, money transfers, wealth management services, travel and tourism services, and sells gold coins.

Job ID: 134603509