Customer Care Executive

Work Level: Individual

Core: Communication Skills, Adaptable, Result Driven

Leadership: Responsive

Industry Type: Consumer Electronics & Appliances

Function: Customer Service

Key Skills: Customer Complaint Resolution,Tele Caller,Inbound Contact,Outbound,Customer Support

Education: Diploma

Note: This is a requirement for one of the Workassist Hiring Partner

Role Description

*Handle inbound and outbound customer calls professionally and efficiently.

*Listen to customers inquiries and provide accurate information and solutions.

*Assist customers with product/service-related questions, troubleshooting, and issue resolution.

*Document and update customer records with interactions and feedback.

*Maintain a positive and empathetic attitude towards customers at all times.

*Uphold company policies and procedures while ensuring customer satisfaction.

Company Description

Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal.

We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers.

For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!