Customer Care Executive

• Answer incoming calls and respond to customer inquiries promptly.
• Provide accurate information regarding products, services, or orders.
• Record customer feedback and escalate issues when required.
• Handle complaints and provide appropriate solutions.
• Follow standard operating procedures and company guidelines.
• Maintain a positive and professional attitude during all interactions.

Requirements:

• Strong verbal and written communication skills
• Good problem-solving and interpersonal abilities
• Basic computer knowledge and typing skills
• Comfortable with voice and non-voice processes