Description
We are looking for a Customer Care Executive to join our dynamic team in India. This role is ideal for freshers or entry-level candidates who are passionate about delivering excellent customer service and are eager to learn and grow within the company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information about products and services to customers.
- Handle customer complaints and resolve issues effectively.
- Maintain customer records and update information in the database.
- Collaborate with other teams to improve customer service processes.
- Identify customer needs and suggest appropriate products or services.
Freshers Preferred
