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• Respond to customer queries via chat/email support channels
• Follow standard operating procedures for issue resolution
• Maintain records of customer interactions and updates
• Ensure accuracy and professionalism in communication
• Coordinate with internal teams for escalations when required
• Meet daily performance and quality targets
• Adhere to shift timings (6:00 AM – 1:00 PM)
• Participate in training and continuous improvement sessions
Our clients says we are a team of amazing designers and developers who have produced stunning websites / apps and got the best rankings through internet marketing activites for their business online. we believe no client and project is same and we approach all our projects the same way. Through the years all our clients have replied on us to give them the best solution which works for their business and we are glad to say that we have not yet failed in doing so. we continue to improve and grow to make sure our clients gets the best of the internet world. We do IT.
Job ID: 145790817