- Posted 27 days ago
- Over 400 applicants have applied
Job Description
Join the Team at [24]7.ai as a Customer Care Executive!
Location: Bengaluru, India
Shift:Night Shifts (US/Australian)
Work Mode:Work from Office
Role Overview:
- Position: Customer Care Executive
- Responsibilities:
- Handle inbound and outbound calls.
- Engage with existing and prospective customers to gather information.
- Understand customer needs by asking insightful questions.
- Resolve customer queries related to products and services.
- Provide outstanding customer service and support.
What You Need to Succeed:
- Excellent English Communication (both verbal and written).
- PUC (12th), Diploma (3 years), Undergraduates, BE/B.Tech, and Graduates in any stream are welcome.
- Freshers and candidates with BPO or non-BPO experience are eligible to apply.
- Maximum Age Limit: 35 years.
- Shift Timing: Only night shifts (US/Australian time zones).
Salary & Benefits:
- Salary Range: INR 2.9 LPA - 4.0 LPA (with Incentives and Goodies).
- Two-way free cab facility.
- Medical insurance for self and dependents.
- 5-day working week with 2 rotational offs.
Eligibility Criteria:
- Education: PUC (12th), Diploma (3 years), Undergraduates, Graduates (any stream), BE/B.Tech.
- Freshers and candidates with prior BPO or other domain experience are welcome.
- Immediate Joiners Only
- Work from office only (no remote or general day shifts).
- Night shifts only (US/Australian shifts).
Interview Process:
- HR Round
- Operations Round
How to Apply:
- Contact HR:81476 72851 (Mention ARC 106 on your resume)
- Walk-in Interview: Monday to Friday
- Work from Office Only
Don't Miss Out on This Opportunity to Join a Dynamic Team at [24]7.ai! Apply now and start your exciting career with us.
More Info
Key Skills
About Company
24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 6500 professionals across seven delivery centers in the US, Canada, UK and India. The facilities support over 7500 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 8 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the funding of USD 22 million. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations. Last year 24/7 Customer was featured in New York Times Columnist, Tom Friedman's 'World is Flat'; Rated amongst the Top 5 best contact centers in a survey by neoIT and CMP Media and was also voted as the Best Young company in the services category by TiE, USA.
Earlier this year, 24/7 Customer has been ranked second, worldwide in the Top 10 Best Performing Call Center Firms in the Global Services 100 survey conducted by neoIT and Global Services magazine. Also received the 'Performance Excellence Award' for being the Top Exporter in the SME (ITeS) sector in Andhra Pradesh and IT Leadership Award for Excellence in Information Technology presented by IT People in association with NDTV and DNA. The company has been ranked as the fifth Top Call Center across the globe in Business Week's 'Hot players in the offshore outsourcing world' (source: Gartner I nc.). For further details please visit www.247customer.com.
