- Posted 27 days ago
- Over 100 applicants have applied
Job Description
Role: Associate & Senior Associate (Voice/Non-Voice)
Location: Bangalore, KA, IN
Shift: Night Shifts (US/Australian) – Work from Office Only
What You'll Do:
- Handle international customer interactions through inbound and outbound calls.
- Provide top-notch English communication to resolve queries and issues.
- Engage with existing and prospective customers, understanding their needs.
- Deliver outstanding service to ensure customer satisfaction.
What We're Looking For:
- Educational Background: PUC (12th), Diploma (3 years), Undergraduates, or Graduates from any stream (BE/B.Tech included).
- Freshers and candidates with BPO or non-BPO experience are welcome!
- Age Limit: 30 years maximum.
- Immediate joiners only.
Perks and Benefits:
- Salary: INR 2.9 LPA - 4.0 LPA (plus exciting incentives and goodies!)
- Free two-way cab service.
- Medical insurance for you and your dependents.
- ️ 5-day work week with 2 rotational offs.
Important Details:
- Night Shifts only (US/Australian time zones).
- No general day shifts available.
Ready to Join Us
Don't wait—kickstart your career with [24]7.ai today! Apply now and become part of a team that's revolutionizing customer engagement. We're waiting for YOU!
More Info
Key Skills
About Company
24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 6500 professionals across seven delivery centers in the US, Canada, UK and India. The facilities support over 7500 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 8 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the funding of USD 22 million. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations. Last year 24/7 Customer was featured in New York Times Columnist, Tom Friedman's 'World is Flat'; Rated amongst the Top 5 best contact centers in a survey by neoIT and CMP Media and was also voted as the Best Young company in the services category by TiE, USA.
Earlier this year, 24/7 Customer has been ranked second, worldwide in the Top 10 Best Performing Call Center Firms in the Global Services 100 survey conducted by neoIT and Global Services magazine. Also received the 'Performance Excellence Award' for being the Top Exporter in the SME (ITeS) sector in Andhra Pradesh and IT Leadership Award for Excellence in Information Technology presented by IT People in association with NDTV and DNA. The company has been ranked as the fifth Top Call Center across the globe in Business Week's 'Hot players in the offshore outsourcing world' (source: Gartner I nc.). For further details please visit www.247customer.com.
