Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : ControlM Administration

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Role Summary

The Control M Upgrade & Operations Specialist is responsible for end to end lifecycle management of BMC Control M, including version upgrades, platform maintenance, and 24 7 batch operations support. The role ensures stability, performance, compliance, and continuous improvement of enterprise batch workloads across distributed and hybrid environments.

Key Responsibilities

• Control M Upgrade & Platform Management
  
  

Plan and execute Control M upgrades (Enterprise Manager, Server, Agents) across environments (DEV / QA / PROD)

Perform pre upgrade assessments, compatibility checks, and rollback planning

Coordinate with application, infrastructure, and security teams during upgrades

Apply Control M patches, fix packs, and hotfixes

Validate post upgrade stability, job execution, calendars, and dependencies

Upgrade and validate Control M Automation API, Self Service, and Forecasting

Support scheduler migrations from legacy tools to Control M

Maintain platform documentation, upgrade runbooks, and SOPs

• Daily Control M Operations & Batch Support
  
  

Monitor daily batch execution and critical job chains

Handle job failures, reruns, restarts, and SLA breaches

Perform incident analysis and root cause analysis (RCA)

Support production, test, system, and housekeeping workflows

Manage job dependencies, conditions, resources, and calendars

Handle file transfer jobs and cross application integrations

Provide L2/L3 operational support in a 24 7 on call / shift model

Ensure business continuity and batch window compliance

• Administration & Configuration
  
  

Administer Control M Enterprise Manager, Control M/Server, and Agents

Create and maintain folders, job definitions, calendars, site standards

Manage roles, users, authorizations, and security policies

Maintain Control M databases and configuration backups

Perform health checks and performance tuning

• Automation & Optimization
  
  

Identify opportunities for batch optimization and automation

Reduce manual intervention and batch runtimes

Implement job flow improvements and dependency simplification

Leverage Control M Automation API for CI/CD and DevOps integrations

Support cloud and hybrid integrations (AWS, Azure, on prem)

Technical Skills & Experience

Mandatory

Strong hands on experience with BMC Control M (v8 / v9 / Helix)

Experience in Control M upgrades and patching

Expertise in batch scheduling concepts and workload automation

Linux/Unix and Windows operational knowledge

Experience with job dependencies, calendars, resources, and conditions

Certifications (Optional but Valuable)

BMC Certified Control M Professional

, 15 years full time education