Custoe Service Agent

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Job Opening: Collection Executive (Non-DRA)

Location: Ghansoli, Navi Mumbai

Position: Collection Executive

Salary: ₹18,500 per month

Experience Required: Minimum 6 months in collections (Mandatory)

Languages: English & Hindi

Job Overview

We are looking for a motivated and results-driven Collection Executive to join our team in Ghansoli, Navi Mumbai. The ideal candidate will have prior experience in collections and strong communication skills to effectively manage customer interactions and recover outstanding payments.

Key Responsibilities

• Handle outbound and inbound calls to customers for payment collections
• Follow up on overdue accounts and ensure timely recovery
• Negotiate payment plans and resolve customer queries professionally
• Maintain accurate records of collection activities and customer interactions
• Meet assigned collection targets and performance metrics
• Ensure compliance with company policies and applicable regulations

Eligibility Criteria

• Minimum 6 months of experience in collections (mandatory)
• Good communication and negotiation skills
• Ability to handle pressure and meet targets
• Immediate or short notice joiners preferred

Language Requirement

• Proficiency in English and Hindi is mandatory

Interview Process

• Face-to-face interview at Ghansoli location

How to Apply

Interested candidates can share their updated CV or connect directly for further details.