CSM developer
- Posted a month ago
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Job Description
Job Summary
- Functional knowledge & at least 1 implementation of CSM module of ServiceNow
- Development experience with SOAP, RESTful API, scripting with ServiceNow
- Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
- Have worked on multiple integrations of ServiceNow-Monitoring Tools
- Past experience with instance upgrade and patching is a plus, but not required.
- Hands on experience with ServiceNow CSM, ITSM, and Service Portal
- 1-2 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management)
- Solid understanding in ServiceNow development, implementation, integration, JavaScript, UI policies, UI action, workflow, business rule, client script
- Identify system deficiencies and recommends solutions continual service improvements.
- Functional understanding of NOW Experience UI Framework
- Functional understanding of JMS integrations
- Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities
- Certification: - CSA, CAD or CIS-CSM
More Info
Key Skills
UI Scripts
UI Pages
JMS integrations
ServiceNow CSM
Access Control Lists
ServiceNow Machine Learning
NOW Experience UI Framework
Service Portal
UI Actions
Predictive Intelligence
Script Includes
About Company
Skills:
Servicenow, CSS, HTML, Javascript, Technical Documentation, Data Management, SOAP APIs, Integration Hub, Troubleshooting
Skills:
Servicenow, Soap, REST, Javascript, Client Scripts, Business Rules, generative AI, MID Server, Flow Designer, CI CD tooling, Virtual Agent, IntegrationHub, Automated Test Framework, TPSM, Service Portal, NowAssist, UI Builder, AI agents, Script Includes, AI Search
Skills:
Workflows, Soap, REST, Javascript, Servicenow, ServiceNow scripting, Flow Designer, ServiceNow Mobile Applications, Agent Workspace
Skills:
Servicenow, Csm, CRM