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CSM developer

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  • Posted a month ago
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Job Description

Job Summary

  • Functional knowledge & at least 1 implementation of CSM module of ServiceNow
  • Development experience with SOAP, RESTful API, scripting with ServiceNow
  • Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
  • Have worked on multiple integrations of ServiceNow-Monitoring Tools
  • Past experience with instance upgrade and patching is a plus, but not required.
  • Hands on experience with ServiceNow CSM, ITSM, and Service Portal
  • 1-2 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management)
  • Solid understanding in ServiceNow development, implementation, integration, JavaScript, UI policies, UI action, workflow, business rule, client script
  • Identify system deficiencies and recommends solutions continual service improvements.
  • Functional understanding of NOW Experience UI Framework
  • Functional understanding of JMS integrations
  • Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities
  • Certification: - CSA, CAD or CIS-CSM

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Job ID: 147284583

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