About the Role
We're looking for a Cross-Functional Project Manager to drive execution and alignment across all internal departments including software development, design, operations, and HR.
This role ensures that projects move forward on time, processes are documented, and key initiatives are delivered with clarity and accountability.
You'll act as the central link between departments coordinating priorities, tracking deliverables, identifying bottlenecks, and maintaining visibility on everything that needs to get done.
The ideal candidate is structured, proactive, and able to work with senior stakeholders to bring order, follow-through, and results.
Key Responsibilities
Project Coordination
- Coordinate execution across multiple internal teams (Software, Design, HR, Operations, etc.).
- Maintain department trackers and ensure tasks are progressing on schedule.
- Identify blockers early and drive resolution through follow-ups or escalation.
- Run weekly syncs with team leads to review priorities and action items.
Process & Documentation
- Oversee creation, standardization, and maintenance of SOPs across functions.
- Ensure documentation reflects current workflows and remains audit-ready.
- Work with functional heads (Hari, Sai, Gayathri, etc.) to close process gaps.
Hiring & Resource Planning
- Track open vacancies and hiring progress with HR.
- Support onboarding coordination and role allocation tracking.
Reporting & Governance
- Prepare concise weekly reports summarizing project progress, hiring, and open issues.
- Maintain cross-department dashboards for leadership visibility.
- Monitor execution KPIs such as on-time task completion and process compliance.
Systems & Tools
- Use Airtable / ClickUp / Notion or similar tools to centralize task and project management.
- Support implementation of new internal systems like ERP or HRMS.
Requirements
- 610 years of experience in project coordination, PMO, or business operations.
- Prior experience in structured environments (e.g. TCS, Infosys, Accenture, etc.) preferred.
- Strong organizational and follow-up skills highly proactive and reliable.
- Excellent communication and stakeholder management abilities.
- Proficiency in Excel, task management tools, and process documentation.
- Ability to work across diverse teams and manage multiple priorities.
KPIs
- % of tasks closed on time across departments
- Completeness and consistency of SOP documentation
- Hiring progress vs. headcount plan
- Timeliness and quality of weekly reports
- Cross-department alignment score (no untracked items, clear ownership)
