CRM & Sales Executive
About the Role
We're looking for a CRM & Sales Executive who will take ownership of both customer relationship management and revenue growth.
This role isn't about cold calling it's about nurturing leads, building loyalty, and driving sales through customer insight and engagement.
What You'll Do
- Manage and optimize our CRM system to track and nurture customer journeys.
- Identify opportunities for upselling, cross-selling, and customer retention.
- Build long-term relationships with customers through proactive engagement and follow-ups.
- Collaborate with the marketing team to run personalized campaigns and promotions.
- Convert inbound leads and repeat customers into loyal brand advocates.
- Monitor customer data and insights to improve sales performance and satisfaction.
What We're Looking For
- Bachelor's degree in Business, Marketing, Nutrition, or related field.
- 13 years of experience in CRM-based sales, ideally in nutraceuticals, wellness, health tech, or D2C brands.
- Strong understanding of customer lifecycle management and sales automation tools (HubSpot, Zoho, Salesforce, etc.).
- Excellent communication, empathy, and follow-up skills.
- Passion for health, nutrition, and customer success.
Why Join Us
- Be part of a growing health & wellness brand shaping the future of nutrition.
- Hands-on role with visible impact on growth and customer experience.
- Supportive and dynamic team culture.
- Competitive salary plus performance-based incentives.
Ideal Backgrounds
If you've worked in CRM or sales roles for D2C health brands, wellness products, nutraceuticals.
