Position: CRM Intern
Location: Noida sec 62 (On Site)
Duration: 6 Months (with possibility of full-time role)
Future Opportunity: Successful interns will be offered a permanent position after 6 months based on performance.
Work Mode: Flexible (timings & work style as per project requirements)
About the Role
We are looking for a motivated CRM Intern to support our customer relationship management initiatives. The role involves assisting in managing customer databases, improving engagement, supporting sales/marketing campaigns, and ensuring smooth customer interactions.
Key Responsibilities
- Maintain and update the CRM database with accurate customer information.
- Track customer interactions, queries, and feedback in the CRM system.
- Prepare daily/weekly reports on CRM activities, leads, and customer engagement.
- Analyze customer data to identify trends and opportunities for improvement.
- Collaborate with cross-functional teams (sales, marketing, support) to improve customer experience.
- Provide administrative support for CRM projects and documentation.
Desired Skills & Qualifications
- Pursuing or recently completed a degree in Business Administration, Marketing, IT, or related fields.
- Strong analytical and communication skills.
- Proficiency in MS Excel/Google Sheets for data handling.
- Detail-oriented, organized, and eager to learn.
What We Offer
- Hands-on experience with CRM systems and customer data management.
- Exposure to marketing, sales, and customer success processes.
- Flexible working environment.
- Stipend of up to INR 10,000/month.
- Full-time opportunity after internship (based on performance).
- Internship Certificate & Letter of Recommendation.
