CRM Intern

JD : CRM Intern

Duration: 3 months (extendable up to 6 months)

Location: Andheri

Working Days: Monday to Saturday

About Snapmint :

India's booming consumer market has over 300 million credit-eligible consumers, yet only about 35 million actively use credit cards. At Snapmint, we are building a powerful alternative to credit cards by enabling consumers to Buy Now, Pay Later across a wide range of productsshoes, clothes, fashion accessories, and mobile phones.

Founded in 2017, Snapmint is India's leading online zero-cost EMI provider. We have served over 10 million consumers across 2,200+ cities and continue to grow rapidly year on year. Our founders are serial entrepreneurs and alumni of IIT Bombay and ISB, with prior experience at organizations such as Swiggy, OYO, Maruti Suzuki, and ZS Associates.

Role Overview

The CRM Executive will be responsible for planning, scheduling, and executing CRM campaigns on a daily basis. The role requires close coordination with internal teams and external vendors, monitoring campaign performance, and presenting actionable insights to senior management.

Key Responsibilities:

• Schedule and execute CRM campaigns on a daily basis
• Monitor campaign performance and track key metrics
• Maintain and manage campaign-related data and reports
• Analyze data and present insights along with actionable recommendations to senior management
• Coordinate with internal stakeholders to ensure smooth campaign execution
• Manage and liaise with external vendors for campaign-related activities

Requirements:

• Graduation is mandatory
• Basic understanding of CRM and campaign management
• Good communication and stakeholder management skills
• Ability to manage vendors and adhere to timelines
• Proficiency in MS Excel and reporting tools is a plus