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Job Description

Job Role: CRM Intern

Your mission

To convert one-time buyers into lifelong fans.

You will do this by creating & managing engaging email/WhatsApp flows and campaigns that tell our story. If you have a way with words, an eye for data, and experience with marketing automation tools (MoEngage/Clevertap/Webengage), we want you on our Team.

Key Responsibilities

  • Executing remarketing campaigns via emails & WhatsApp that improve customer retention, reactivate churned customers and improve customer lifetime value.
  • Executing on-site experiments and campaigns to boost conversion rates and reduce abandonment across the purchasing funnel.
  • Drive growth & engagement through conceptualising great design and copy across email and WhatsApp campaigns/journeys.
  • Cohort analysis and reporting on campaign KPIs.

Skills and Competencies

  • Prior experience of working on Excel & Google Sheets.
  • 0- 1+ years of using any CRM/marketing automation tool (MoEngage, Clevertap, Webengage)
  • Ability to craft own creatives and copy (especially short form copy).
  • An experimental mindset, know the ABCs of AB testing.
  • Experience in working with a fast-growing D2C/e-commerce firm.

Work Experience: 0-2 years of experience

Working days: Monday - Friday

Location: Golf Course Road, Gurugram, Haryana (Work from Office)

Perks:

  • Friendly atmosphere
  • High learning & personal growth opportunity
  • Flexible Timings
  • Diverse work environment

Why Nutrabay:

We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life's best work. As a part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative marketing-and-tech startup that's revolutionising the health industry.

Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how to maximise the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will be feeling appreciated and valued for the work you delivered. We are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues.

About Nutrabay:

Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable business model, and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers uptill now, and our family is constantly growing.

We have built a complex and high-converting eCommerce system, and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product.

Funding:

We raised $5 million in a Series A funding.

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About Company

Job ID: 138708685