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PER SFT

CRM Interior Designer

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  • Posted 16 days ago
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Job Description

2. Key ResponsibilitiesA. Client Relationship Management
  • Act as the primary point of contact for all client interactions from lead stage to project handover.
  • Understand client needs, design preferences, budget constraints, and timelines.
  • Maintain regular communication and provide project updates.
  • Ensure high client satisfaction and resolve concerns proactively.
B. Requirement Gathering & Coordination
  • Conduct detailed client requirement meetings and convert them into design briefs.
  • Coordinate with architects, interior designers, 3D team, and execution team for timely deliverables.
  • Track and follow up on designs, BOQs, estimations, and revisions.
  • Ensure design feasibility and alignment with client expectations.
C. Sales & Conversion Support
  • Assist the business development team in converting leads to orders.
  • Present design concepts, material samples, and layouts when required.
  • Support in negotiation and closure of agreements.
  • Ensure quotations meet the client requirements and follow company pricing norms.
D. Project Follow-up & Documentation
  • Maintain CRM tools/software with updated client information.
  • Document client meetings, design sign-offs, and approvals.
  • Follow up on payments as per project billing milestones.
  • Ensure timely delivery of drawings, 3D renders, and project schedules.
E. Cross-Functional Coordination
  • Coordinate between clients and internal teams (Design, Procurement, Execution).
  • Schedule site visits, design presentations, and review meetings.
  • Track progress and escalate delays or risks to management.
F. Post-Project Responsibilities
  • Collect feedback and ensure closure of snag lists.
  • Maintain long-term relations for future projects and referrals.

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About Company

Job ID: 134064241